Política de reembolso
Return & Refund Policy
1. Criteria for Returns
We prioritize our customers' satisfaction. However, we only accept returns if there's an error on our part. This includes sending the wrong jersey, incorrect patches or player names, or an inaccurate size. It's essential to understand that personal preferences regarding the jersey's fit or appearance don't qualify for returns. We urge customers to review product details thoroughly before purchasing.
2. Understanding Retro Jersey Sizing
Our collection includes a range of retro jerseys, which often have a unique fit compared to modern designs. Typically, retro jerseys are more relaxed and might feature longer sleeves. Before making a purchase, we recommend consulting the specific size chart provided for each product. For those considering Adidas Adizero, HeatReady, or Nike's Match Vaporknit "Player Versions," be aware that these jerseys have a snug fit, are tailored for professional athletes, and might not be comfortable for everyone.
3. Post-Return Approval Process
Once we receive your returned item, our team will conduct a thorough inspection. After this, we'll promptly notify you about the status of your refund. If your return meets our criteria and is approved, we'll process the refund to your original payment method. Please note that the duration for the credit to appear in your account can vary based on your bank's policies.
4. Proper Jersey Care
Jerseys, especially vintage or rare ones, require exceptional care to maintain their quality. It's crucial never to machine wash or dry them. If cleaning is necessary, hand washing, and air drying are the only recommended methods. This is especially true for jerseys with heat-pressed patches or names. Treating these items with care ensures they remain in pristine condition for years to come.